Privacy
Policy.

How we handle your data.

Leen's Antiques & Furniture ("Leen's", "we", "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights in relation to it. We handle your data in accordance with the Digital Personal Data Protection Act, 2023 (India), and we respect the principles of the General Data Protection Regulation (GDPR) for our international customers.

What information we hold.

Enquiry and order data: When you contact us or place an order, we collect your name, email address, postal address, telephone number, and the details of your enquiry or order. This is the information we need to respond to you and to fulfil your order.

Payment data: We do not store card or banking details on our systems. Payments are handled by secure, PCI DSS compliant payment providers, and we retain only the transaction reference and amount for our records.

Website performance data: Our website may collect anonymous, aggregated performance information through our hosting provider so that we can keep the site fast and reliable. This information is not linked to your identity and is not used for advertising.

Purpose of processing.

We use your personal data only for the purposes for which it was collected:

• Responding to enquiries and fulfilling orders
• Arranging delivery and the associated documentation
• Complying with legal and regulatory obligations
• Improving our website and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

How long we keep your data.

Order and transaction records are retained for seven years in accordance with Indian taxation law and our contractual obligations. Enquiry correspondence is retained for three years, after which it is deleted.

What you can ask of us.

Under GDPR and applicable Indian law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Object to processing for direct marketing
• Request portability of your data in a machine-readable format

To exercise any of these rights, write to leensantiques@gmail.com. We will respond within 30 days.

Questions about this policy.

If you have any questions about this privacy policy or our data practices, please contact us at leensantiques@gmail.com.